Your day-to-day
What you’ll do.
- Identify and follow up with potential customers across cafés, hospitality, catering, resellers and corporate or event teams.
- Understand each customer’s product needs, quantities, serving format, budget and required dates before recommending a suitable next step.
- Introduce the bakery range clearly and prepare quotations using approved prices, product information and terms.
- Coordinate availability, order details and delivery or collection questions with the relevant teams before making commitments to customers.
- Keep enquiries, quotations, follow-ups and account information organised so opportunities and customer requests are not missed.
- Maintain relationships with existing accounts, identify repeat-order opportunities and communicate feedback to the team.
- Work towards agreed sales objectives and provide practical updates on opportunities, customer needs and outstanding decisions.
What you bring
Skills that fit the role.
- Clear communication, attentive listening and confidence starting conversations with business customers.
- A consistent approach to follow-up, with the ability to manage several enquiries without losing the details.
- Comfort working with quotations, basic commercial calculations and customer records.
- Good coordination skills and sound judgement about when to confirm a detail with production or administration.
- Relevant sales, account management, hospitality or customer-service experience is useful, along with an interest in bakery products and how businesses serve them.